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E-Commerce Assistant (Remote) – Apply

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Braid Hub
Location: Lagos

Full job description

The Braid Hub is an e-commerce beauty retailer specializing in delivering high quality wigs to women globally. Our goal is to provide convenience in the beauty industry.

As we continue to grow, we are seeking a passionate and experienced individual to join our team as an E-Commerce Assistant. The individual must be experienced and passionate about Marketing and E-Commerce management.

RESPONSIBILITIES:

  • Assist in the continuous update of our e-commerce website, including product listings, pricing updates, and inventory
  • Oversee the end-to-end customer experience on our e-commerce platform, from purchasing to post-purchase support in order to enhance customer satisfaction, retention, and loyalty
  • Collaborate with the Director to create engaging product descriptions, visuals, and promotional materials for online campaigns
  • Utilize web analytics tools (e.g., Google Analytics) to track key performance metrics, analyze trends, and generate actionable insights. Prepare regular reports on e-commerce performance and present findings to the management team
  • Assist in the implementation of SEO strategies to improve search engine rankings and drive organic traffic to the website
  • Help coordinate with external partners, such as shipping carriers and payment processors, to ensure smooth operations
  • Provide administrative support as needed, including data entry, reporting, and maintaining documentation
  • Keep abreast of industry trends, best practices, and emerging technologies in e-commerce, fashion and beauty, and retail.

QUALIFICATIONS:

  • Minimum 12 months of proven work experience in a related field or Marketing
  • Strong understanding of e-commerce platforms (e.g., Shopify, wooCommerce, etc.) digital marketing channels, and web analytics tools
  • Excellent analytical skills and ability to interpret data to inform decision-making and drive results
  • Ability to work independently and collaboratively in a fast-paced environment
  • Must be detail-oriented, and have an excellent work ethic
  • Excellent written and verbal communication abilities
  • Enthusiasm for learning and a willingness to take on new challenges

Join us in revolutionizing the online wig industry and empowering women to look and feel their best. Apply now to be part of our dynamic team.

Additional Benefits for this role include:

  • 95% remote work
  • Performance-based bonuses
  • 12 days paid time off yearly
  • A positive work culture that is results-driven

If this job description fits your experience and interests, we encourage you to apply.

Job Type: Full-time

Application Question(s):

  • As this is a remote role, do you have a functioning laptop and phone?
  • How many years of experience do you have in an e-commerce management or marketing role?
  • List 2 – 3 achievements you are most proud of from your previous role(s)
  • What tools and metrics have you previously used to monitor e-commerce performance and inform decision-making?

Apply Here

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