Graduate Trainee – Flight Ticketing officer job at TATAGENCY

Graduate Trainee – Flight Ticketing officer

**Job Title: Graduate Trainee – Flight Ticketing Officer**

**Job Summary:**
We are currently looking for a dynamic and motivated Graduate Trainee to join our team as a Flight Ticketing Officer. This role is tailored for recent graduates who are enthusiastic about the travel industry and eager to gain hands-on experience in flight ticketing and customer service.

**Responsibilities:**
– Assist clients with flight inquiries, including providing comprehensive information on available flights, fares, and travel options.
– Learn to process flight bookings and reservations accurately and efficiently using computerized reservation systems (CRS) or airline booking platforms.
– Shadow experienced Flight Ticketing Officers to understand best practices for issuing tickets, handling changes and cancellations, and delivering exceptional customer service.
– Collaborate with airlines, travel suppliers, and partners to secure the best available fares and accommodations for clients.
– Acquire knowledge of airline policies, fare rules, and travel regulations to provide clients with accurate and up-to-date information.
– Provide personalized assistance and support to clients throughout their travel journey, under the guidance of senior team members.
– Assist in maintaining accurate records of bookings, payments, and client interactions, and generate reports as required.
– Participate actively in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in flight ticketing and customer service.
– Work collaboratively with team members to ensure smooth and efficient operations of the flight ticketing department.

**Qualifications:**
– Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.
– Strong interest in the travel industry and a keen desire to build a career in flight ticketing and customer service.
– Excellent communication and interpersonal skills, with a focus on providing exceptional service to customers.
– Ability to learn quickly, adapt to new environments, and collaborate effectively within a team.
– Proficiency in computer skills, including Microsoft Office applications and internet research.

If you’re a passionate graduate ready to embark on an exciting journey in the travel industry, this could be the perfect opportunity for you!

To apply visit:

http://careers.tatagency.com/job_details/2