Job Details
Department: Front Office
Reports To: Front Office Manager
Job Responsibilities
- Greet hotel guests; answer any questions or concerns
- Provide an outstanding guest experience
- Maintain an orderly front desk
- Operate computer programs and multi-line phone systems
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
Job Requirements
- B.Sc/HND in Hospitality Management or related disciplines
- Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
- Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs (Opera)
- Excellent written and verbal communication skills;
- Fluent in English
- Proactive approach to dealing with issues that may arise
- Highly organized, able to multitask and prioritize and work under pressure
Application Method:
Interested and qualified candidates should send their CV to: jobs@boltonwhitehotel.comusing the Job Title as email Subject
Or
Submit CV at:
Bolton White Hotel,
7 Gwandu Street,
By Sahad Stores, Area 11,
Garki, Abuja.