Front Office Supervisor At HRLeverage Africa

*Front Office Supervisor at HRLeverage Africa*

*Location: Benin, Edo*

Job Description
As a front office supervisor your department is the first and last impression that a guest has of the restaurant, so it’s your job to ensure it’s a good one.

Responsibilities
Supervise the front office team and ensure they provide professional and exceptional service for customers at all times.
Ensure restaurant phones are answered promptly.
Resolve all customer complaints.
Troubleshoot emergencies.
Plan restaurant events/parties.
Maintain restaurant ambience.
Schedule staff rota.
Ensure ordering process are followed and full payments on sales made and tills balance at close of business.
Liaise with other departments and agencies Must have for this position
Outgoing personality.
Good telephones kills.
Excellent communication skills to handle any complaints and emergencies in a professional manner.
The ability to multitask and manage your time.
Be quick at decision-making.

Qualification
A University Degree and experience in a supervisory role in the hospitality industry.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: hrleverageafrica@gmail.com using the Job Title as the subject of the mail.