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Head of Operations at Oludidit – Apply Now

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Oludidit is a creative brand in Nigeria that produces gifts, stationery, and decor products using a mix of African and Western designs. Founded in 2012 by Banke Fasominu, a passionate hobby fast turned into a profitable business serving individuals, homes, and corporations with a clear vision to “Enrich lives by creating useful products that people love.”

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Lagos
Employment Type: Full-time

Role Overview

  • The incumbent is responsible for organizing and overseeing the daily operations of the production and logistics departments, to guarantee optimum productivity.

Job Duties / Responsibilities / Accountabilities

  • Responsible for supporting the MD/CEO in developing and directing strategy towards the profitable growth and operation of the company
  • Design and recommend new processes to optimize production quality and profitability
  • Review and ensure quality control in service and product delivery across all departments
  • Oversee the production department, and work with other pertinent units, to create production budgets
  • Closely monitor the operating and financial results against plans and budgets, creating monthly business reports
  • Supervise the production team, ensuring updates and monitor stock and inventory records
  • Work with the appropriate departments to establish and follow through on consolidated marketing efforts
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and enforce improvements
  • Supervise the production team, and provide constructive feedback as required
  • Anticipate and mitigate likely risks to operational excellence
  • Manage procurement processes, and coordinate material and resources allocation
  • Work with the Customer Satisfaction team to manage client data bases, client retention strategies and client relationship management
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by analyzing and interpreting data, presenting this as quarterly management reports to the CEO
  • Ensure corporate and legal compliance to established regulations.
  • Oversee the logistics unit, ensuring client orders meet specification

Professional Requirements

  • Bachelor’s Degree in Business Administration, Project Management
  • An MBA will be an added advantage
  • Minimum of 5 years relevant and managerial experience
  • Proven experience as Head of Operations, or a similar leadership role

Key Competencies / Skills:

  • Compliance: Ability to audit and monitor quality of output;
  • Stakeholder Management: Ability to build and develop relationships with internal employee, strategic partners and other external parties/organizations
  • Communication: Excellent written, and verbal communication skills.
  • Customer Focus: Ability to understand customer needs; striving to exceed expectations
  • Excellent business process knowledge, proposal writing and reporting Skills.
  • In-depth knowledge of data analysis and performance/operation metrics.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment4phoenixresources@gmail.com using the Job Title as the subject of the mail.

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