Connect with us

JobList

Customer Service Officer Abuja

Published

on

A-Z Job Interviews

Full–time

Company Description

Fosad Consulting (Our Client), a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Customer Service Officer (CSO) in different designations where they have presence. The CSO will be responsible for attending directly to clients inquiries.

Job Description

• Preparation of Valuation reports.

• Sending out messages to customers; Birthday, Seasonal or any other messages promptly.

• Communicate verbally and in writing to answer inquiries and provide information

• Monitoring of returned direct debit mandate.

• Attending to customers’ complaints.

• Registration of incoming and outgoing mails.

• Preparation of renewable and lapsed policies

• Creation of customer and contractor codes

• Collation of customer feedback in respect of our service delivery.

• Friendliness and error free documentation.

• Measure Variance from agreed SLA.

• Provide special training for all employees on customer service.

Qualifications:

Minimum HND / B.sc in International Relations, Mass Communication or any related field • Minimum 2 years work experience Skills • Advanced Communication skills (English): Spoken and written • Moderate IT skills • Moderate Business Writing • Moderate Negotiation Skills • Advanced Presentation skills.

Additional Information.

How To Apply

Click the ‘APPY NOW’ below;

APPLY NOW

Josh The Blogger is a Professional Website Developer, computer Scientist., blogger, SEO/SEM Who is passionate about helping you to achieve making money online, financial goals through education and with powerful tools, and much more

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Copyright © 2023 Whitebeetles Consult

close