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Call Center Agent – Apply

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DEZET Ventures Limited
Location: Lagos

Full job description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Types: Full-time, Permanent

Pay: ₦80,000.00 – ₦95,000.00 per month

Apply Here: smartapply.indeed.com/beta/indeedapply/postresumeapply

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