Massive Recruitment at Optimus Bank

Optimus Bank is a technology-driven financial institution established with the clear mission to deliver world-class banking services to millions across the globe.

We are currently hiring for the following roles:

Job Title: Head, Branch Operations

Location: Port Harcourt, Rivers
Job Type: Full-time

Key Responsibilities

• Ensure proper cash handling and vault management.
• Collaborate with internal and external auditors to avoid penalties and ensure accuracy.
• Regularly verify reports and internal records.
• Identify and address operational issues within the branch.
• Foster a supportive and service-oriented workplace environment.
• Timely submission of all required reports to appropriate authorities.
• Oversee and supervise all staff within the business office.
• Authorize all transactions across the branch.
• Uphold excellent customer service standards.
• Effectively manage and resolve customer complaints.
• Ensure staff training and compliance.
• Lead the cash management team across all branch locations.
• Perform account reconciliations and transaction matching.
• Ensure adherence to banking regulations and compliance standards.
• Educate customers about available bank products and services.
• Promote the use of digital banking tools in line with the bank’s objectives.

As Head, Branch Operations, your role will be to ensure seamless branch operations, full compliance with bank policies, and excellent service delivery. If you’re a problem-solver and strong leader, this could be your ideal next step.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related discipline.

Experience:

• Minimum of 5 years’ experience in branch operations within the banking sector.

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

Job Title: Cash Management Officer

Location: Port Harcourt, Rivers
Job Type: Full-time

Responsibilities

• Ensure secure and efficient cash handling and vault access.
• Conduct regular reviews of reports and documentation to detect discrepancies.
• Cultivate a collaborative and service-driven team environment.
• Ensure timely submission of all necessary reports.
• Approve transactions across the branch when needed.
• Maintain top-tier customer service at all times.
• Respond to customer complaints promptly and courteously.
• Manage the cash team across all bank branches.
• Carry out transaction reconciliations and prepare account proofs.
• Enforce compliance with bank policies and regulations.
• Educate customers about available services and offerings.
• Support the bank’s digital banking strategy.

As a Cash Management Officer, you’ll play a vital role in overseeing financial transactions and maintaining customer satisfaction. This role is ideal for those who enjoy working with figures and providing excellent service.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or related field.

Experience:

• Minimum of 3 years’ experience in Cash Management, Customer Service, or Branch Operations.

Skills Required

• Integrity and reliability
• Strong leadership and interpersonal skills
• Team-oriented with a positive attitude
• Calm under pressure
• Attention to detail
• Excellent time management
• Strong numerical and analytical skills
• Proficient in customer relations
• Problem-solving and communication skills
• Solid understanding of bank products and risk management
• Ability to adapt and make sound decisions
• Knowledge of regulatory requirements

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

Job Title: Cash Officer

Location: Port Harcourt, Rivers
Job Type: Full-time

Responsibilities

• Load and balance ATMs, monitoring cash levels.
• Maintain optimal vault cash levels to avoid shortages or overages.
• Supervise cash sorting activities and ensure accuracy.
• Keep clear and up-to-date cash-related logs and records.
• Manage all teller operations efficiently.
• Deliver fast and courteous service at the customer help desk.
• Ensure timely and quality delivery of services.
• Process transactions accurately and error-free.
• Handle daily closing activities and prepare reports.
• Mitigate risks of fraud and ensure full compliance with policies.
• Provide support in the absence of the Head of Cash Management or Branch Operations.

As a Cash Officer, you’ll be responsible for managing day-to-day cash operations, maintaining order, and supporting customer service. This position is great for someone with an eye for detail and a passion for efficiency.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.

Experience:

• Minimum of 2 years’ experience in Cash Management.

Benefits

• Opportunities for career progression
• Supportive and inclusive work culture
• Performance-based rewards
• Continuous training and development
• Comprehensive health and wellness programs

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

Job Title: Customer Service Officer

Location: Port Harcourt, Rivers
Job Type: Full-time

Key Responsibilities

• Provide prompt and friendly service at the customer service desk.
• Deliver services in a timely and professional manner.
• Ensure task accuracy and generate end-of-day reports.
• Use customer service tools efficiently.
• Suggest cost-saving and service-enhancing improvements.
• Prevent fraud and ensure regulatory compliance.
• Optimize team costs for efficient operations.
• Manage customer-related tasks including upgrades, online banking, cheque stoppage, etc.
• Promote digital banking services.
• Maintain accurate and updated customer records.

As a Customer Service Officer, your mission is to support customers and enhance their banking experience. If you’re proactive and solutions-driven, this role is for you.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.

Experience:

• Minimum of 2 years’ banking experience in Customer Service.

Benefits

• Clear career growth paths
• Friendly and inclusive environment
• Recognition and rewards for performance
• Continuous learning and development
• Health and wellness support

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

Job Title: Audit & Investigation Officer

Locations: Lagos, Port Harcourt & Abuja
Job Type: Full-time

Key Responsibilities

• Assist in creating the annual risk-based audit plan.
• Conduct audits across Finance, Treasury, Risk Management, and Trade Finance units.
• Complete audit assignments within deadlines and budgets.
• Enhance audit tools and methodologies.
• Understand departmental interdependencies.
• Handle complete audit processes from planning to reporting.
• Highlight and explain critical findings and risks.
• Provide actionable recommendations for improvement.
• Participate actively in audit execution and reporting.
• Support fraud investigations when necessary.
• Ensure secure and proper documentation in audit files.

As an Audit & Investigation Officer, your role is to identify risks and ensure compliance with banking procedures. Ideal for detail-oriented individuals who excel in analysis and follow-through.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or a relevant field.

Experience:

• At least 5 years’ experience in audit roles within the banking sector.

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

Job Title: E-Business Settlement Officer

Locations: Lagos, Port Harcourt & Abuja
Job Type: Full-time

Key Responsibilities

• Manage settlements for card types like Verve, Mastercard, and Visa.
• Oversee ATM transaction settlements.
• Resolve issues like undispensed funds on ATM, POS, and web platforms.
• Handle failed USSD services such as airtime, transfers, and payments.
• Process refunds and manage chargebacks.
• Reconcile e-business ledger accounts daily.
• Monitor and fund offshore card/settlement accounts.
• Assist customers with transaction issues.
• Submit regulatory reports to CBN, NDIC, etc.

As an E-Business Settlement Officer, you will be vital in ensuring digital transactions are completed accurately and efficiently. This role suits someone with strong tech and financial reconciliation skills.

Requirements

Education / Qualification:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.

Skills Required

• Strong Excel and Word proficiency
• Relationship management skills
• Basic accounting knowledge
• Analytical and numerical skills
• Team-oriented and customer-friendly
• Strong communication abilities
• Knowledge of Interswitch products
• Collaborative mindset

Benefits

• Boundless career development opportunities
• Positive, inclusive workplace
• Special performance incentives
• Ongoing learning and training
• Health and wellness benefits

Application Closing Date:
Not specified.

How to Apply:
If you’re interested and meet the criteria for any of the above positions, apply online:
Click here to apply

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