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Chief Operating Officer (COO) at an International Courier and Logistics Company

Published

5 months ago

December 5, 2023

Akor Geoffrey

Chief Operating Officer (COO)

Job Type: Full Time
Qualification: MBA/MSc/MA
Experience: 10 years
Location: Lagos
Job Field: Logistics

Our company, an international courier and Logistics company with presence in over 180 countries of the world is a growing company, and we need someone to work with the Board at the highest level of leadership, controlling sales, marketing, operations and entire business structure.

The COO role is a 3rd key member of the senior management team, who will function in his capacity at a director level controlling Sales and Operations and reporting only to either the Group ED or Group MD as may be directed. He/she will have to maintain control of diverse business operations and has a strong leadership skill and the ability to approach business with a creative point of view. The COO will lead our team of high-performing professionals to be efficient, productive, and effective.

The ideal candidate has extensive experience within our industry or related industries like procurement, banking, etc. He/she must have preferably worked their way up to an executive role in previous or current job position. The individual must possess a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of our industry.

Objectives of this role:

Collaborate with the Board of Directors in setting and driving organizational vision, operations strategy, and hiring levels.
To lead the business, the entire team of staff and provide quality leadership
Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
Ensure effective recruiting, onboarding, professional development, performance management, and retention.
Ensure compliance with national and local business regulations and take appropriate action when necessary.

Responsibilities

Analyze internal operations and identify areas for process enhancement.
Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with Board.
Set comprehensive goals for performance and growth.
Lead employees to encourage maximum performance and dedication.
Oversee Sales, operations, and other areas of the business.
Monitor performance with tracking software and take corrective measures when necessary and prepare detailed updates and forecasts.
Evaluate performance by analyzing and interpreting data and metrics.
Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
Establish policies that promote company culture and vision.
Write and submit reports to the CEO in all matters of importance.
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)