Virtual Assistant at Odixcity Consulting

📍 Location: Lagos | Nigeria (Remote)
📅 Job Type: Full Time
🎓 Required Qualifications: BA/BSc/HND
🗂️ Category: Customer Care Jobs

Company Overview:
Odixcity Consulting is an international HR consulting and procurement firm with expertise in Recruitment & Selection, Performance Management, Training & Development, Compensation and Benefits, and the Outsourcing of goods and services for businesses.

Job Title: Virtual Assistant

We are currently inviting applications from interested and qualified candidates for the position of Virtual Assistant at Odixcity Consulting.

Job Description:

We’re in search of a highly organized and proactive Virtual Assistant to provide administrative, technical, and creative support.
The ideal candidate should excel at multitasking, communicate clearly, and thrive in an independent remote work environment.

Key Responsibilities:

• Manage emails and daily correspondence
• Schedule meetings and handle calendar management
• Conduct online research and compile relevant data
• Prepare professional reports and presentations
• Oversee and manage company social media profiles

Qualifications and Requirements:

• Proven experience as a Virtual Assistant
• Exceptional organizational and time management skills
• Excellent written and verbal communication abilities
• Proficient in Microsoft Office Suite and Google Workspace
• Comfortable using major social media platforms
• Capable of working independently in a fully remote setup
• Must have high-speed internet and a reliable computer

Preferred Skills:

• Familiarity with project management tools (e.g., Asana, Trello)
• Experience working with CRM software
• Graphic design capabilities
• Ability to create engaging content

💰 Salary: ₦400,000 monthly (non-negotiable)

Call Center Representative at Odixcity Consulting

📍 Location: Lagos | Nigeria (Remote)
📅 Job Type: Full Time
🎓 Required Qualifications: BA/BSc/HND
🗂️ Category: Customer Care Jobs

Job Description:

We are hiring a Call Center Representative who is friendly, articulate, and focused on delivering excellent customer experiences.
In this role, you’ll manage inbound and outbound calls, resolve customer issues, and provide accurate product or service information.

Key Responsibilities:

• Answer incoming calls and respond to inquiries in a professional manner
• Place outbound calls for follow-ups and surveys
• Resolve customer complaints or escalate issues when necessary
• Maintain accurate records of all customer interactions
• Provide correct and complete information using available tools
• Meet both personal and team-based call targets and quality metrics
• Follow up on unresolved customer inquiries
• Deliver technical support and assist in troubleshooting
• Document all interactions using CRM software
• Build and maintain strong customer relationships

Qualifications and Requirements:

• Bachelor’s Degree in Business Administration or a related field
• Demonstrated customer service experience, preferably in a call center
• Strong communication and listening skills
• Good problem-solving and conflict resolution abilities
• Proficient in using CRM tools and basic computer applications
• Ability to assess customer concerns and provide effective solutions
• Capable of managing multiple calls and maintaining accurate documentation

💰 Salary: ₦300,000 monthly (non-negotiable)

🗓️ Application Deadline: July 31, 2025

Method of Application:

Interested and qualified candidates should send their CVs to:
📧 jobscandidate8@gmail.com
📝 Use the Job Title (e.g., Virtual Assistant or Call Center Representative) as the email subject line.

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