Recruitment at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Manager, External  Communications

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Generate, implement, and manage creative  communication strategies for external audiences such as customers, host communities, government, civil society, media, competitors, and the general public.
• Work cooperatively with various company departments to determine external  communication needs and design corresponding plans.
• Create dynamic content for projects that include adverts, direct  mail, case studies, scripts, fact sheets, company profiles etc.
• Develop and manage relationships with relevant media outlets and respond to news media inquiries.
• Write and distribute press releases, articles, interviews, etc.
• Utilize media intelligence tools and systems to measure advertising/publicity effectiveness. Also, communicate media sentiment reports to management as at when due.
• Create and manage content for the company website and other online media outlets.
• Ensure company-wide adherence to external communication guidelines.
• Assist in crisis communication planning and execution.
• Provide quality control of writing, editing, and proofreading of external communications.
• Maintain a database of external communications activities and events amongst others.
• Identify, effectively coordinate, report, and publicize Thought Leadership programs, sponsorships, partnerships and external events to positively project the Company’s brand.
• Provide daily updates of relevant press mentions to management and critical internal stakeholders.
• Manage freelance writers and agency partners as appropriate.
• Other duties as assigned by Associate Director, Corporate Communications.

Organizational Competencies:
Customer Focus:

• People demonstrating this competency understand & exceed our customers’ needs.
• They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation:

• People demonstrating this competency constantly seek new & improved ways to deliver our products & services.
• They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity

• People demonstrating this competency are open & honest in everything they do.
• They support financially & environmentally sustainable growth.
• They make socially responsible decisions and treat their stakeholders with respect.

Be Bold:

• People demonstrating this competency are thorough in analyses & decision-making.
• They are courageous in expanding existing markets & developing new ones.
• They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability

• People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Enterprise System and BCP Admin

Location: Nigeria
Employment Type: Full-time

Job Description

• Deploying and Configuring Virtual Networks.
• Orchestrating Routing Paths, especially in a Hybrid Cloud.
• Managing Public and Private IP addresses for our VMs and selected other Azure resources.
• Deploying VMs into Virtual Networks.
• Configuring VM for Optimum Cost, Performance, and Security.
• Backing up VMs and potentially providing Fail-over Recovery.
• Securing Data against unauthorized access
• Backing Up Data and making it efficient to restore when needed.
• Configuring long-term archival storage to maintain corporate compliance
• Encrypting data in transit, at rest, and in use.
• Protecting Azure Active Directory accounts against compromise.
• Reducing the attack surface of all our Azure resources
• Responsible for administration, monitoring, and maintenance of Azure server infrastructure.
• Install, configure, troubleshoot, backup and recovery, performance tune and secure Linux and Windows environments.
• Monitor and establish daily backup operations, ensuring all required file systems and system data are successfully backed up.
• Resolves hardware/software interface and interoperability problems
• Installs/Configures/Maintains Enterprise storage area network (SAN).
• Creation and management of directory infrastructure. Participates in the ongoing process of investigating, analyzing and providing long-term resolutions to site issues.
• Coordinates across teams, working closely with peers to ensure the appropriate focus and sense of urgency is applied to all production issues.
• Works with third-party suppliers and vendors for support, upgrades, and implementations (RMS Servers and POC Projects).
• Works closely with business teams regarding site content.
• Provides infrastructure support for backend Windows-based Order Management System.
• Hyperconverged Infrastructure Hardware and software administration

Other Specifics:

• Data Risk mitigation and remediations – identification of Business Continuity related risks (internal/external).
• Assurance for the organization’s operational resilience. The importance of testing BCP plans regularly – a litmus test for an organization’s readiness to face unexpected challenges
• Customer and stakeholder confidence – Scalable infrastructure and resource optimization leveraging DC Hyperconverged infrastructure, delivering essential functions such as data storage
• Hands-on management of the Business Resiliency program. Business Continuity, Disaster Recovery, and Crisis/Incident Management
• Disaster Recovery Infrastructure deployment (Physical components and Hardware) and Plan (ITDR).

Qualifications

• Bachelor’s Degree / Diploma in Computer  Science, engineering, Information Technology
• 4 – 5 Years working experience, preferably in a Telecommunication and IT solutions industry
• ITIL Foundation is required.
• Advance knowledge of Azure platform.
• Advance skill on Linux administration.
• Microsoft Azure Administrator Certification is recommended
• Background IT knowledge on Virtual Machines, Networks and other IT Infrastructure aspects.
• CompTIA A+ certified is required or equivalent.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Specialist, Demand & Materials Planning

Location: Nigeria
Employment Type: Full Time

Job Summary

• The role would  collaborate with the Commercial department in managing and scheduling customer demand; this would involve forecasting future demand based on historical data, market trends.
• The role would also be responsible for maintaining optimal inventory levels, ensuring warehouse minimizes carrying costs while ensuring that sufficient stock is available to meet customer demand.

Responsibilities

• Analyse historical sales data, market trends, and customer patterns to predict future demand for telecommunication assets.
• Coordinate monthly forecast process with technical department to derive unconstrained demand plan.
• Lead forums to review execution of aligned short term forecast.
• Manage Material ageing process aimed at mitigating business loss from Slow & Obsolescence inventory.
• Review Inventory management parameters which meet business strategies of cost reduction & expected service levels.
• Derive monthly buying plan.
• Oversee the implementation of Inventory management strategies defined for all asset / inventory class.
• Support functional units by giving insights to data through analysis
• Identify existing gaps / deficiency in reporting requirements and oversee projects that resolves such gaps.

Qualifications

• Bachelor’s degree in any field / Supply chain or related field.
• 5+ years of demonstrated experience in demand & materials planning (Telecomms experience would be an advantage)
• Professional certification in the supply chain would be an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager, Energy Procurement

Location: Nigeria
Employment Type: Full Time

Job Description
Energy Procurement Management:

• Oversee all procurement activities related to energy, ensuring cost-effectiveness and reliability.
• Lead and drive high-priority strategic sourcing projects and innovation initiatives in the energy procurement area.
• Develop and maintain relationships with energy suppliers and service providers.
• Lead negotiations and contract management for energy procurement agreements.

Technical Expertise:

• Possess in-depth knowledge of various energy systems, chemicals, and related technologies.
• Analyze the technical intricacies, advantages, and disadvantages of different energy solutions.
• Stay updated on industry trends and innovations in renewable energy and energy procurement.

Business Case Development:

•  Collaborate with cross-functional teams to create compelling energy business cases.
• Conduct feasibility studies and cost-benefit analyses to support decision-making.

Tender Process Management:

• Manage the end-to-end tender processes for energy procurement, ensuring compliance and efficiency.
• Evaluate supplier proposals and recommend selections based on technical and financial criteria.

Contract Governance:

• Oversee the contract lifecycle, ensuring adherence to terms, conditions, and performance standards.
• Mitigate risks associated with energy procurement contracts.

Category Management and Strategy:

• Understand and analyze IHS spend and supply market dynamics.
• Develop category profiles, plans, and sourcing strategies.
• Manage demand and specifications in  collaboration with internal stakeholders.
• Align category strategies and procurement plans to manage stakeholder expectations.
• Provide overall functional leadership across the assigned category.

Team Leadership and Development:

• Manage and mentor a team of procurement professionals, providing guidance and support.
• Train and coach team members on category management, sourcing processes, methodology, and tools.
• Drive compliance and ensure the application of the company’s policies and processes.

Performance Measurement and Reporting:

• Measure and report on procurement category progress and performance.
• Develop effective sourcing strategies and tactics for the category in scope.
• Implement best-in-class contracts and supply agreements.
• Deliver savings and internal efficiencies to the business.

Qualifications

• Bachelor’s Degree in Renewable Energy, Chemical Engineering, Electrical Engineering, or Mechanical Engineering is required. A master’s degree is a plus.
• Proven experience in energy procurement, contract management, and project management.
• Strong technical knowledge of renewable energy systems and chemicals.
• Excellent negotiation,  communication, and stakeholder management skills.
• Analytical mindset with a focus on data-driven decision-making.
• Knowledge of energy market dynamics and regulations is preferred.
• Certification in procurement (e.g., CIPS) is a plus.
• Polygraphs and psychometrics a prerequisite

Additional Information:
Organizational Competencies:

• Customer Focus – People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable &  collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation – People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development and work to create a collaborative and supportive operating environment.
• Integrity – People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold – People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create a positive impact in the communities we serve.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Internal Communications

Location: Nigeria
Employment Type: Full Time

Job Description

• Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.
• Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.
• Monitor and measure the effectiveness of internal  communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.
• Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
• Identify opportunities to promote employee engagement and help foster a positive company culture.
• Assist with crisis communications, ensuring all employees are informed and up to date.
• Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal  communication effectiveness and ensure consistent messaging, branding, and identity.
• Coordinate internal events and other related initiatives.
• Provide daily updates of relevant press mentions to management and critical internal stakeholders.
• Maintain brand consistency and messaging across all content channels.
• Manage approved vendor/agency relationships.
• Other duties as assigned by Associate Director, Corporate Communications.

Qualifications

• Bachelor’s Degree in Journalism / English / Communications / Marketing, or a related field.
• 8+ years of relevant communications experience in an Agency or corporate environment.
• Demonstrated experience in planning, executing, and monitoring communications strategies.
• Must be able to work effectively in a diverse and multi-cultural team.

Additional Information:
Organizational Competencies:

• Customer Focus – People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation – People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a  collaborative and supportive operating environment.
• Integrity – People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold – People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior, Specialist Supplier Diligence and Performance

Location: Nigeria
Employment Type: Full-time

Key Responsibilities
Supplier Qualification and Management:

• Conduct thorough pre-contract award supplier assessments, aligning with company standards.
• Enforce compliance with the IHS Supplier Code of Conduct across all vendor relationships.
• Manage and maintain Supplier Master Data and FRx on the system for nominated suppliers, adhering to standard operating procedures (SOP).
• List vendors on the system

Audit and Documentation Management:

• Lead or participate in on-site or remote supplier audits following relevant standards.
• Develop and maintain an annual audit plan, tracking schedules, completion status, and report processing timelines.
• Ensure timely updates of audit and supplier meeting registers, as well as schedules for KPI achievement/misses.
• Document and enforce penalties related to KPI and SLA misses with legal support.
• Ensure all documents are saved on the shared drive according to SOP.

Performance Oversight:

• Monitor and track supplier performance against agreed KPIs and SLAs, capturing them in the SLA/KPI framework.
• Assume responsibility for the performance of contracted commodity suppliers, ensuring the achievement of annual contractual targets.
• Identify and onboard new vendors per category to diversify the vendor base and create a Preferred Supplier listing.

Reporting and Due Diligence:

• Generate monthly or weekly reports detailing meeting outcomes, KPI tracking, audits performed, vendor listing progress, and outstanding documentation.
• Complete prequalification due diligence within a two-working-day turnaround time.
• Collect, engage, and list new vendors within seven working days.
• Oversee risk management within your scope, implementing mitigation plans for supplier concerns and conducting financial reviews of strategic suppliers.
• Initiate and drive problem-solving efforts with suppliers concerning non-compliant materials or defects.
• Contribute to cost reduction projects and conduct regular reviews with internal customer representatives to gauge satisfaction levels.

Risk Assessment and Due Diligence:

• Identify and categorize potential risks associated with each supplier, considering financial stability, operational capacity, geopolitical issues, market volatility, and regulatory compliance.
• Conduct comprehensive assessments of supplier financial health, performance history, and operational capabilities, including financial audits, credit checks, and performance evaluations.
• Ensure supplier contracts are clear and comprehensive, outlining expectations, KPIs, compliance requirements, dispute resolution mechanisms, and penalties.
• Verify supplier adherence to all relevant laws and regulations, including environmental, labor, safety, and ethical standards.
• Assess data security and privacy measures for suppliers handling sensitive company data.
• Evaluate geopolitical factors, supplier location risks, and dependencies on specific regions or suppliers.
• Continuously monitor supplier financial stability and develop contingency plans.
• Keep records of all due diligence activities, assessments, audits, and  communications with suppliers for legal and compliance purposes.
• Regularly review and update supplier risk management and due diligence processes to adapt to changing business environments and emerging risks.
•  Collaborate with various departments, including legal, finance, procurement, and supply chain, to gain a holistic view of supplier-related risks.
• Any other requirements as per your line management

Required Qualifications

• Procurement: Bachelor’s Degree or Master’s Degree
• Law: Bachelor’s or Master’s Degree
• Chartered Accountant (CA)
• Accounting or Finance: Bachelor’s degree
• Auditing background
• Forensic Auditing expertise
• Engineering: Bachelor’s or master’s degree

Preferred Qualifications (Optional):

• Procurement and Supply Chain Qualification (CIPS).

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Regional Quality Audit

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice. .

Key Roles & Responsibilities
Operations:

• Perform Site Readiness for Installation audits across assigned region.
• Allocate sites to Field Service Engineers to achieve integrated audit of sites.
• Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan.
• Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations.
• Monitor trends in regional audit outcomes for necessary escalation and  communication to the Senior Specialist, O&M Support.
• Update the regional audit records after every audit.
• Ensure smooth transfer of all audited sites to the Operations team.
• Manage and close post-audit faults in  collaboration with the Rollout team and other relevant stakeholders.
• Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan.
• Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and/ or latest audit practices.
• Perform periodic independent evaluation of the audit process with a view of driving continuous improvement.
• Conduct power system analysis with the aim of improving application.
• Continually explore creative strategies for capturing and measuring client power requirements.