Ongoing Recruitment at Sterling Health HMO

Sterling Health HMO is a Health Maintenance Organization (HMO) accredited by the National Health Insurance Agency (NHIA). Since 2007, the organization has consistently delivered 24/7/365 quality and affordable healthcare services across both the public and private sectors nationwide.

We are currently hiring for the following positions:

Job Title: Accounts Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Accurately process and record daily financial transactions such as invoices, receipts, payments, and journal entries.
• Reconcile bank statements and verify the accuracy of cash balances.
• Update and maintain accounts receivable and accounts payable records.
• Support the preparation of monthly and annual financial statements.
• Assist in preparing statutory returns and ensuring regulatory compliance.
• Provide documentation and support during audits.
• Keep financial records organized and current.
• Respond to inquiries on financial matters from internal and external stakeholders.
• Assist in formulating and enforcing accounting procedures and policies.
• Carry out additional accounting and administrative tasks as required.

Requirements:

• Relevant academic qualifications.
• 1–10 years of relevant work experience.

Application Deadline: 28th May, 2025

How to Apply:
Interested and qualified candidates should email their CV to Sterlinghmo@gmail.com using the job title as the subject line.

Job Title: Digital Marketing Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Design and implement effective digital marketing strategies aligned with company objectives.
• Manage digital channels including SEO, SEM/PPC, social media, email, and content marketing.
• Create and manage compelling digital content for various platforms.
• Enhance brand presence and engagement on social media.
• Conduct keyword research and apply SEO strategies for improved web traffic.
• Develop and run paid advertising campaigns across Google Ads and social platforms.
• Execute email campaigns to inform, engage, and convert audiences.
• Monitor performance metrics (traffic, conversions, engagement) and adjust tactics accordingly.
• Stay updated on digital marketing innovations and best practices, especially within Nigeria’s healthcare and insurance sectors.
• Work closely with the marketing and sales teams for strategic alignment.
• Manage third-party agencies and digital vendors.
• Ensure all campaigns follow ethical and regulatory standards.
• Handle other digital marketing tasks as assigned.

Application Deadline: 1st May, 2025

How to Apply:
Send your CV to Sterlinghmo@gmail.com using the position as the subject of the email.

Job Title: Call Centre Agent

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Review submitted claims for accuracy, completeness, and eligibility based on internal guidelines.
• Confirm enrollee eligibility and policy details.
• Apply relevant medical coding (e.g., ICD-10, CPT) to assess service validity.
• Investigate discrepancies and identify potentially fraudulent claims.
• Communicate with healthcare providers and enrollees for clarifications.
• Process claims promptly and accurately.
• Input and manage claims using the processing system.
• Maintain complete and updated records of processed claims.
• Comply with applicable laws and internal claim policies.
• Stay informed about updates in billing and insurance regulations.
• Collaborate with other departments to resolve complex claims.
• Generate reports and contribute to process improvements.
• Perform other claims-related functions as needed.

Application Deadline: Not specified

How to Apply:
Forward your CV to Sterlinghmo@gmail.com with the job title as the email subject.

Job Title: Provider Administrator

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Serve as the key liaison for healthcare providers within the network.
• Support provider onboarding, documentation, and system integration.
• Maintain an accurate provider database.
• Share timely updates, policies, and changes with providers.
• Assist in claims processing and resolve administrative provider issues.
• Support the drafting and management of provider agreements.
• Coordinate provider communications and meetings.
• Prepare reports on provider performance and engagement.
• Ensure adherence to regulations and internal provider management policies.
• Collaborate with claims, finance, and customer service teams.
• Assist with provider events and engagement programs.
• Carry out other assigned administrative duties.

Requirements:

• Relevant educational background.
• 1–10 years of work experience.

Application Deadline: 28th May, 2025

How to Apply:
Send your CV to Sterlinghmo@gmail.com using the job title as the subject line.

Job Title: Marketing Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Design and carry out marketing campaigns across digital, print, and offline channels.
• Conduct market research to understand trends and customer needs.
• Develop engaging marketing content including brochures, presentations, and social posts.
• Grow and manage the company’s social media footprint.
• Coordinate health fairs, presentations, and other marketing events.
• Analyze campaign performance and present findings.
• Manage vendor relationships such as ad agencies and printers.
• Work closely with the sales department for aligned strategies.
• Ensure brand consistency in all marketing materials.
• Keep abreast of modern marketing practices and tools.
• Assist in managing marketing budgets.
• Perform other related tasks as needed.

Requirements:

• Suitable qualifications.
• 1–10 years relevant experience.

Application Deadline: 28th May, 2025

How to Apply:
Interested applicants should send their CV to Sterlinghmo@gmail.com with the job title as the email subject.

Job Title: IT Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Provide frontline technical support for hardware, software, and network issues.
• Install and maintain IT hardware and software systems.
• Troubleshoot IT issues effectively.
• Support LAN, WAN, and Wi-Fi infrastructure.
• Assist in managing servers and operating systems.
• Enforce IT security protocols.
• Administer user accounts and permissions.
• Set up and maintain telecom systems.
• Document IT support procedures and configurations.
• Stay informed about new technologies.
• Help in procuring IT tools and software.
• Coordinate with external IT vendors.
• Perform additional IT-related tasks as required.

Application Deadline: 1st May, 2025

How to Apply:
Forward your CV to Sterlinghmo@gmail.com with the job title as the subject.

Job Title: Medical Doctor

Location: Nigeria
Employment Type: Full-time

Job Responsibilities:

• Conduct enrollee medical evaluations for specific programs or situations.
• Provide professional medical recommendations.
• Participate in case assessments and review meetings.

Utilization Review and Management:

• Assess medical necessity and service appropriateness.
• Apply clinical standards to ensure cost-effective, high-quality care.
• Coordinate with providers on treatment plans.
• Approve or pre-approve treatments per Sterling Health Insurance policy.
• Assist in evaluating and credentialing providers.
• Serve as medical liaison between the HMO and its providers.
• Participate in provider meetings and handle related medical inquiries.
• Support development of evidence-based clinical policies.
• Review complex and high-value claims.
• Guide the claims team on clinical matters.
• Train non-medical staff on healthcare issues.
• Prepare health-related educational materials for enrollees.

Application Deadline: 1st May, 2025

How to Apply:
Send your CV to Sterlinghmo@gmail.com using the job title as the subject line.

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