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Job Title: Manager – Roaming Test, Bayobab
Job Identification: 4355
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3
Mission / Core Purpose of the Job
- At Bayobab, we Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion.
- The Test Manager has the overall responsibility to lead the end-2-end roaming testing strategy and implementation between the OpCo’s, the roaming partners, test equipment supplier.
Responsibilities
Core: - The Test Manager will be accountable to achieve the following KPA’s:
- Deliver a GSMA-compliant roaming testing strategy for the Roaming Hub.
- Lead the Testing Team and ensure an efficient roaming testing process
Deliver the Test Factory RVAS for all roaming partners and OpCo’s. - End to end responsible for all IREG testing, TADIG testing and quality testing (GRQ) between MTN OpCo’s and the roaming partners
- Ensure that SLA’s for testing and troubleshooting are maintained.
Ensure that monthly KPI’s are met for completed IREG tests, TADIG validation (TCC), IR.21 implementations, billing implementations and quality tests. - Keep the roaming footprint for OpCo’s up to date.
- E2E onboarding of new customers
Logging and tracking of roaming quality issues for OPCOs/partners. - Monitor and report on international roaming performance.
- Conduct regular regression tests (QoS) with commercially launched partners
Liaise with foreign operators,, internal departments, and external parties with regards to roaming related issues. - Conduct analysis of roaming service abnormalities/performance functional tests.