Job Openings at PalmPay Limited

PalmPay is a fintech company focused on Africa, launched in 2019. It operates a mobile payments platform that provides a range of financial services.

We are currently hiring for the following positions:

Job Title: Brand Manager – PalmPay Wealth

Location: Nigeria

Role Overview

We are looking for a Brand Manager for our Wealth Department who will drive the strategic branding efforts for PalmPay’s wealth management solutions. This role involves shaping brand perception, increasing consumer trust, and implementing digital engagement strategies. The ideal candidate should have a strong growth mindset, expertise in brand storytelling, and experience in performance marketing.

Key Responsibilities

Brand Strategy & Positioning:

• Develop and implement a robust brand strategy to distinguish PalmPay’s wealth management products in the fintech sector.
• Define and maintain consistent brand messaging, tone, and visual identity across all platforms.
• Conduct market research to analyze consumer behavior, industry trends, and competitive positioning.

Marketing Campaigns & Content Creation:

• Plan and execute marketing campaigns to drive awareness, engagement, and product adoption.
• Work with internal teams and external agencies to create compelling digital content and advertisements.
• Oversee the production of multi-channel marketing assets (social media, app, website, email, and offline activations) following brand guidelines.

Customer Engagement & Acquisition:

• Develop strategies to increase user adoption and retention of wealth products.
• Collaborate with Growth and Product teams to optimize acquisition funnels and engagement campaigns.
• Monitor customer feedback and engagement metrics to refine branding strategies.

Partnerships & Stakeholder Management:

• Work with financial institutions, media partners, and influencers to enhance brand visibility.
• Coordinate branding efforts across Product, Sales, Compliance, and Growth teams.

Performance Analysis & Reporting:

• Track and analyze brand performance, campaign effectiveness, and ROI.
• Provide data-driven recommendations for future initiatives.
• Stay updated with fintech and wealth management trends to drive branding innovation.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5-7 years of experience in brand management, preferably in fintech, financial services, or wealth management.
• Expertise in digital marketing, content strategy, and customer engagement.
• Experience in executing multi-channel marketing campaigns, including paid digital, social media, and influencer marketing.
• Strong communication, analytical, and project management skills.
• Ability to work in a fast-paced, data-driven environment.
• Familiarity with financial products such as savings, investments, and digital wealth management solutions is a plus.
• Experience in performance marketing metrics (e.g., CAC, LTV, conversion rates) is highly desirable.

Application Closing Date: Not Specified

How to Apply: Click here to apply online.

Job Title: Senior Social Media Manager

Location: Nigeria
Job Type: Contracted to Full-Time

Role Overview

The Social Media Marketing Operations Specialist will oversee and optimize PalmPay Wealth’s social media presence to drive brand awareness, engagement, and customer acquisition. This role involves strategizing, executing campaigns, and managing social media activities across multiple platforms.

Key Responsibilities

• Manage PalmPay Wealth’s official social media accounts, including Facebook, TikTok, YouTube, and Instagram.
• Drive audience growth, engagement, and community management for official accounts.
• Create and publish promotional content for PalmPay Wealth on social media.
• Collaborate with Key Opinion Leaders (KOLs) and Key Opinion Consumers (KOCs) to expand brand influence.
• Partner with financial institutions for co-marketing initiatives, leveraging shared resources.

Job Requirements

• Bachelor’s degree or higher with over 5 years of experience in social media management.
• Strong communication and business skills, with the ability to work effectively with influencers, media, and financial institutions.
• Good understanding of digital trends, with media and influencer resources being a plus.
• Highly goal-oriented, responsible, and self-motivated.
• A financial background or strong interest in financial management is advantageous.

Application Closing Date: Not Specified

How to Apply: Click here to apply online.

Job Title: Reconciliation and Settlement Manager

Location: Nigeria
Job Type: Full-time

Job Purpose

The Reconciliation and Settlement Manager will handle transaction-related issues, perform automated back-office processing, manage disputes, and oversee settlement and reporting activities.

Key Responsibilities

• Develop and implement processes, standards, and SLAs for partner organizations.
• Reconcile transactions processed via multiple payment platforms, including POS.
• Manage merchant and customer disputes, ensuring timely resolution.
• Work with banks, switching companies, and card schemes to address settlement discrepancies.
• Monitor chargebacks, escalate discrepancies, and reconcile debits from dispute processes.

Requirements

• Bachelor’s degree or equivalent qualification.
• At least 6 years of experience in digital financial services or banking.
• Minimum of 2 years of experience in business development and continuity.
• Experience with electronic payment systems and reconciliation processes.
• Strong analytical, communication, and leadership skills.
• Proficiency in MS Office applications.

Application Closing Date: Not Specified

How to Apply: Click here to apply online.

Job Title: Field Sales Agent

Locations: Port Harcourt (Rivers) & Benin City (Edo)
Employment Type: Full-time

Job Summary

We are looking for an energetic and result-driven Business Developer to join our Pay with Transfer (PWT) team. The role involves:

• Convincing POS agents to onboard new users by opening PalmPay accounts.
• Encouraging POS agents to sell data on the PalmPay platform and earn commissions.

Requirements

• Minimum qualification: SSCE / GCE / NECO.

Remuneration

• Basic Salary: NGN50,000
• Transportation Allowance: NGN20,000
• Commission: NGN0-NGN100,000 (performance-based)

Application Closing Date: Not Specified

How to Apply: Send your CV to nita.deeyor@palmpay-inc.com with the job title as the subject.

Job Title: Direct Sales Business Developer – Field Sales

Locations: Asaba (Delta) & Onitsha (Anambra)
Employment Type: Contract
Slots Available: 9 (Delta – 5, Anambra – 4)

Job Summary

As a Business Developer for PalmPay’s PWT team, you will drive business growth by identifying quality merchants, educating agents, and enhancing product adoption.

Job Responsibilities

• Identify and onboard quality merchants/agents.
• Educate merchants on the benefits of PalmPay’s PWT services.
• Maintain strong merchant/agent relationships.

Qualifications

• Minimum of OND.
• Previous sales experience is an advantage.

Remuneration

• Base Salary: N50,000 monthly
• Transportation: N20,000
• Commission: N0 – N100,000 (performance-based)

Application Closing Date: Not Specified

How to Apply: Send your CV to julius.olaoluwa@palmpay-inc.com and copy okechukwu.ogayi@palmpay-inc.com using “PWT – Business Developer” as the subject.

Job Title: Business Developer / Field Sales Agent

Locations: Kwara, Ogun, Osun, and Ibadan (Oyo)
Employment Type: Contract

Job Description

As a Business Developer for PalmPay’s PWT team, you will focus on identifying quality merchants, educating agents, and driving product adoption.

Remuneration

• Base Salary: N50,000 / month

Application Closing Date: 31st March, 2025

How to Apply: Send your CV to lawal.mariam@palmpay-inc.com and julius.olaoluwa@palmpay-inc.com using “PWT – Business Developer” as the subject.

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